Holiday Inn Reno-Downtown
1000 E 6th St
Reno, NV

Found 1 report:

(BED BUG ALERT) this hotel is called Ramada not the holiday inn.
room 419.. My first day I checked into the hotel. I was laying on the bed talking to my friend who was laying on the bed across and a full mature brown bug comes crawling towards my face. I screamed of course and naturally tried to kill it but it just wouldn't die. So we called management at the front desk and they were up to the room in what seem like one minute. Meanwhile we were on google making sure we were right about it be

ing a bed bud, indeed we were.. Crazy..

So the guy Steve who came up was so quick to switch us to a room across the hall room 416. As I finished packing my things my friend tried to go ask if we could take a picture and he admitted that it was full grown and kept walking away, said we couldn't take a picture. He also claims that the new room (416) has brand new mattresses. So as any one would do after they have discovered bed bugs I naturally started to check the mattresses and sheets. We discovered that not only were they not new, they had major piss stains. And when I say that someone must've pissed and they just flipped them because the piss had also got onto the bed skirt and dried with the mattress. Which means there was never any attempt to clean the piss. (Check out the pics attached) ..Just horrible. I don't recommend this hotel to anyone..

And when I called the front desk and asked about a refund the guy Steve went on to say that I have to wait for management to arrive at 7am, that he isn't authorized to make that call. As he made little giggles. So rude,

see full report...

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