Extended Stay Deluxe Hotel
55 E Brokaw Rd
San Jose, CA 95112-4202

Found 1 report:

I will definitely give this place a ZERO!
Spotted BED BUG during my recent stay from Jun 8-Jun 12. I captured one bug on sheet and showed it to hotel managers. Hotel staffs refused to give me any help until pest control company confirmed there were bed bugs, 24 hours after I reported the bug issue. Actually their only help was providing some quarters so that I could use their wash machine to do laundry myself...

Hotel manager kept changing his words, differ

ent staffs passed me different information...just didn't know who could be trusted.

Rooms of this hotel are super DIRTY. Spotted ants on sheet and in sink, blood stain on tub, lots of debris in air condition. The sound of AC was like jet. Hallway, elevator and rooms are full of mixed odor of food.

This was my first stay at an extended stay america, which was a nightmare for me. I will never trust this brand again.

see full report...

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