Anonymous on 07/12/2011
Checked into the room. Came back at 10:15 PM. My son went to bed. He told me he felt itchy. I pulled back the covers and there were mulitple black spots and bed bugs crawling. There were also bugs that looked like lice. We had to throw out all of our clothes and leave the hotel. The owner and front desk gal were very unprofessional. They denied the bugs and would not refund the three nights they made me prepay for. The gal at the front desk actually closed the front office for the night
and took the key to room 136. We were left standing outside at midnight and had no choice but to cancel the entire trip and drive home 4 hours. The owner does not care. The owner's husband cussed at me and the entire situation has been a nightmare. Do not stay at this hotel. Very bad customer service and dirty rooms that are infested!