Lynn on 03/30/2012

Stayed at this hotel for two nights. March 23rd and 24th, 2012. I had bites all over my body on the Sunday. Didn't realize about bedbugs but after doing research I believed that was the only thing it could be. They are very itchy. A couple days later, I called the hotel and the receptionist just said sorry. (made me believe they have had this problem before.) I asked them to inspect the room and get back to me if they found anything. I asked them to get back to me right away as this is ca

Anonymous on 03/23/2011

Pulled back the covers of the bed to find bugs walking around -- if there's one, there will be more. Told the manager, they moved me to another room -- but I just wanted to leave.

Place is grimy, dusty and feels dirty -- mattresses are obviously old.

Bitten in Toronto on 09/29/2010

Sutton Place Hotel... wife woke up with bed bug bites, on Sun sept, 26th, notified Hotel immediately, they advised us that room would be changed and all of our clothes would be dry cleaned... staff inspected and said, inspection was INCONCLUSIVE because no blood spots found... we changed rooms and left all clothes in plastic bags in room... met with assistant manager on Monday, he said clothes would be dry cleaned, but said he needed official inspector to come... never got back to us with an a