you fix it. Bedbugs don't travel like roaches. If you got them, you either brought them or someone close to you did and said nothing.

the law, particularly new immigrants. THE THREE BUILDINGS (201, 211, 219 Bell st N) SMELL TERRIBLY, ESPECIALLY IN THE SUMMER. THIS IS THE WORST TIME OF THE YEAR IN THE RAT, ROACH AND BEDBUG-INFESTED APARTMENT BUILDINGS. IF THEY ARE GOING TO SHOW YOU AN APPARTMENT, THEY WOULD QUICKLY GO AND DUMP SOME CHEMICALS TO SUPPRESS THE ODOUR. ONCE YOU SIGN THE LEASE, YOU ARE HOOKED.WHEN YOU GIVE NOTICE TO VACATE AT THE END OF YOUR TENANCY, THEY MAKE IT DIFFICULT FOR YOU TO VACATE THE UNIT, THEY WILL EVEN THREATEN YOU WITH ORDER FROM LANDLORD AND TENANT BOARD. UNFORTUNATELY MANY TENANTS DONT EVEN KNOW THEIR RIGHTS. THE THREE BUILDINGS ARE MORE THAN HALF-EMPTY. EVERYDAY I SEE PEOPLE MOVE OUT, SOME EVEN BREAKING THEIR LEASE. LEAVING THERE IS HELL, LET ALONE THE RUDE AND WORST PROPERTY MANAGER YOU CAN FIND IN OTTAWA. I WONDER IF THEY EVER TRAINED HER BEFORE HIRING HER?? DOES ANYONE KNOW??

for over a year and her own colony of cockroaches.

When we made or first complaint, they sent maintanance into our apartment to put some cheap treatment in our kitchen. A few weeks later, we found even more bugs then the first time, and when we complained about it, the woman who works at the front desk gave us the lame excuse of "after treatments the bugs tend to move around, after this there shouldn't be a problem anymore" ... yet we kept find more and more bugs... It got so bad that we had cockroach incidents 7 times in the month after the treatments... I even woke up with one on my arm one morning... my freaking arm.

So after that happened I went back to the office, and was telling the girl at the desk what happened, and Kathy Bartkowski (the proporty manger)came to "talk" to me about it. She very rudley told me that they were NOT going to come back into our unit to do anymore treatments, and she even said, and I quote : "It's not that big of a deal" , She was purposley trying to intitmidate me, and it worked, I got very nervous and felt attacked as she continued to belittle our bug problem. Of course being very heated after being told my bug problem is 'not a big deal" I told Kathy that she is the worst proporty manager I have ever met in my life, and angrily left the office.

A week later we recieved a letter in our mailbox saying that due to the fact I am only on the lease as a co- habitant, (my boyfriend was the leasee not me) and that the management deserves to work in a peaceful atmosphere , I was no longer allowed in the office for any reason. I guess Kathy's peaceful atmosphere is more important then the tenants who pay money to live in the building.

We have continued to have bug issues, and water issues, even today as I write this we have had no hot water all day and it is already 8:30 pm!! Please if you are reading this DO NOT MOVE INTO ANY OF THESE BUILDING ON BELL STREET NORTH, 201,211 AND 219. If you know anyone who is planning on moving into one of these buildings called either FAIRVIEW TOWERS or BELL TERRACE, strongly advise that they DO NOT move into this building!!

I have also personally witnessed Kathy Bartkowski yelling at tenants in the lobby in front of other tenants about private issues concerning them an they're apartment. She lacks manners, profesionalism, competance and a heart.

dragged her to Landlord and Tenancy Board, and the Board ordered that they should be compensated/refunded.

ing the lobby look nice to attract new renters but once they get past the lobby the place looks like it hasn't been touched since the 70s. Same paint, same carpet, etc. Not only bed bugs there are roaches too. Roaches the building will pay to clean up but they come back very often.

ay if u move u cant take your furniture if they know u lived here due to the bugs-the workers entered my apt unannounced when my daughter was nude-ihave recieved sexual email from one of the workers beware of ":subaruguy"

annot be spoken to or reasoned with. Work orders take months to fill. Even the girl who takes your rent is pretty rude.

Avoid living here at all costs. I'm getting out ASAP - but all these charges they seem to give leaving tenants makes me worry I won't be able to cover my new place.

Also, don't try to complain to the head company. They don't care either.

e one and only time I ever DID report a maintenance problem, a worker came in unannounced and I didn't even realize it until the next day when I noticed some stuff had been moved around... CREEPY!

OH, and speaking of charging extra: THESE PEOPLE STOLE AN ENTIRE MONTHS' RENT FROM ME! Due to really poor organization and failure to communicate, they ended up collecting rent for my last month living there twice... when I asked for a refund, they would not give me any money back until they had done an inspection on the place, which I figured was fair enough considering I knew there was a few spots of minor damage on the floor. Weeks later, after having to call multiple times and leave a few messages about the hundreds of dollars they owe me, I finally reached the landlord (KATHY BARTKOWSKI.... absolute SHARK, this woman) and she informed me that they had gone ahead and redone the ENTIRE floor of my unit, at my expense and were "still waiting for the invoice".

By the way... these units are all done with parquet flooring, which is specifically designed to make it easy to fix spot damages without having to replace the entire floor AND they have live-in maintenance staff who get paid all year round for that kind of stuff... so it's not like they had to hire some 3rd-party contractor to fix the floors, nor did they have to order out for more floor materials. There is no way in hell that I did an entire months' rent worth of damage to that apartment, yet they're holding my money hostage. Still have not heard any news about how much of my refund I'll get back... assuming they didn't spend the entire thing on unnecessary renovations!

AVOID THIS PLACE LIKE THE PLAGUE THAT IT IS!

xperience. http://www.cogir.net/menu.asp?language=en

xperience. http://www.cogir.net/menu.asp?language=en

often causes damage to your property during their visits and it takes forever to get your problem solved (over 2 months and 15 e-mails last time)
We once didn't have hot water for 2 weeks in the middle of winter and didn't see any form of reimbursement even though hot water is included in the monthly rent you pay. Also the elevators never work, there are constant power-outages, and the entrance smells like rotten yogurt all the time.

DO NOT MOVE HERE!!!!!

I got the Begbugs which is not possible at all, as I flew to Canada with only a single bag with Office files.
I agree, that Problems can be there in any apartments, but the way to deal the issue makes the difference. Here the management wont listen to you. They have only 2 employees working for 200 units.
1 MONTH FREE RENT - This is another joke with this apartment. When I was coming to apartment, management told that if I pay the rent before 1st of every month, I could the 11th month free. I felt soo happy and was paying the rent regularly. One day on my 9th month of stay, I received a letter from Management, we found that you are not mainintaing apartment clean and also with Rats, so we are not going to give one month OFF on the 11th month. I am surprised, when and how the Management came to my apartment for inspections. This makes me to think that they unlock my door sometimes and come with out notice. This is too bad. I decided to vacate the apartemtn even before 1 month to get rid of all these tensions.
PLLLLLLLEEEAAASSEEEE DO NOT GO TO THIS APARTMENT AT ALL.... Until unless you decide to face RBM problems (Rats, Bedbugs, Management) :-)

he tenants and I heard nothing but good things about the building and staff.

but that is impossible. I'm sure it's no coincidence that I see a pest removal company truck parked outside the building at least once a month. Absolutely horrible experience. I'm getting out of here as soon as I can!

well. Also, the building beside us has their bugs sneaking in. All of the apartments along at the end of the building have bed big problems and when this was relayed to management, they told me I must be mistaken. Welcome to the Towers!

I'm getting Bedbugs from this building and I live on the top floor. Get out while you can, I've had mice, homeless scary people and now Bedbugs. Also make sure to review your leases before you sign them because they sneak something in where you have to pay for pest control, even if you get pests from their building.