d news is the landlord seems to be pretty responsive and prepared to pay for treatment. (We haven't paid for any of the treatment). The exterminator seemed reasonably competent, although not very personable or helpful in terms of making recommendations about what to do next. The building is older (built in the 1930s I think), so there are probably a lot of nooks and crannies for them to hide in. I do think it is reasonably well maintained. I think a lot (or all) of the building is rent stabilized, so apartments get "renovated" whenever someone moves out. Thus, people who've been here for years may have apartments that are more in need of repairs. We've only been here for about 4 years. The super and his wife are very good.