own floor, even though the exterminators said they guaranteed the bugs would not be gone unless both stories were treated. I had to pay to treat the top floor myself and moved out a month later because they refused to renew my lease after I "made trouble" for them by calling 311. Word to the wise: this owner is negligent. The apartment is lovely and the rent is low, but don't be fooled; they have no interest in seeing to it that the rented apartment on their property is kept clean, safe, or bug-free. Their philosophy is that once you're moved in, it's YOUR problem.