There are multiple apartment buildings at the Phipps and I know of a few buildings that have bed bugs. We first reported them in 2003 (We lived in building W). They were horrible and very hard to get rid of especially because our neighbors had them and didn't do anything about it. Management was HORRIBLE about helping us get rid of them, and requiring the other apartments to exterminate. We ended up paying for an exterminator ourselves. We got rid of them and then they came back again mostl
y because the management company would not force the other apartments around us and in our building to exterminate. After we had them the second time, we threw out a ton of stuff including furniture and then moved.
This was back in 2003 when it wasn't such an issue in NY. Again, the management company treated us like we were nuts. Also, what people fail to realize is that you need to exterminate for bed bugs differently than say roaches. You also need to wash everything multiple times in hot water and make sure they are not hiding out in furniture, etc. It is a huge process to get rid of them... time, energy, money and mental torture, and if you have neighbors that have them and they don't do anything about it, you can get them again as they can move through the floor boards, etc. It was a horrible experience.