Anonymous on 12/09/2009
When we moved in on May 1, 2007, we encountered someone who was moving out in the adjacent building, which was also managed by the same company -- Dermot. He complained that the superintendent didn't do enough to get rid of the bed bugs. At the time, we didn't take him seriously. Though our problem started within the first week... after I saw clusters of bite marks on my leg. The super called the exterminator. But, later on, I realized the exterminator knew nothing about getting rid of bed bugs.
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After calling Dermot multiple times, and getting health inspectors to lodge formal complaint, Dermot did not do a thing. Only after we started a flyer campaign to notify other residents, did we find out that bed bug was a persistent problem in both buildings. The publicity finally got someone's attention. By mid-Dec, we managed to get proper bed bug exterminators. We moved out by April the next year.