ugs into the building, because a google search of my building's address shows a report on the bed bug registry from September 2009, saying that the building had been infested for over two months, and that the management had not helped in the extermination, which had to occur three times.

I immediately consulted my building's management, who sent in an exterminator that did not seem at all capable of handling the problem. The building has this exterminator on retainer, and insisted on using his services. Before this exterminator came over, i consulted with two other exterminators. Both gave me an enormous checklist of things to do to prepare for their visit, and informed me that they would prepare to spend 4 to 6 hours exterminating a three bedroom apartment. The exterminator that my building sent over on April 11, 2011, told me to wash my sheets, and spent about a 45 minutes spraying around the house.

But because the problem was caught early, we seemed to be bed bug free for two and a half months. Then, two weeks ago, one of my neighbors informed me that all the apartments on our floor have bed bugs, as well as all the apartments on the floors above and below my apartment. We consulted the building management immediately to ask what they planned to do, and they said they would be exterminating the entire building the next week (last week at the time that i write this) they never sent anyone to exterminate, and have been extremely rude and dismissive when our neighbors call to follow up.

But now, the bed bugs seem to have re-infested our apartment. I am getting the enormous bites again, and calls to the building management go unanswered.