unhappy tenant on 04/01/2011

856 West End Ave. is a multi-unit building with 8 apartments, 2 on each floor. As of today, April 1, 2011, bedbugs have been reported by tenants in 4 apartments which are at some stage of the process in preparing for treatment or in the midst of treatment. The first report of bedbugs was made to the super on 2/15/11. It was not until 3/12/11 after a specific request for exterminators was made that the apartment was inspected. It is currently the management’s position that the only apartm