Anonymous on 06/09/2012
This is currently a Quality Inn. We arrived and checked our room as we always do in a new hotel: remove sheets, mattress pad, lift box springs and check behind headboard. We found some suspicious black pepper looking material in the corner of the box spring. My husband found a potential cast skin. The final straw was four tell-tale blood smears on the bottom of the box spring.
While we did not see a live bed bug, and it was impossible to tell how recent the signs were, we were uncomfor
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table enough to return to the lobby and ask for a refund. (We had a home infestation in 2010.) They did happily refund us our money. We told the desk staff to suggest to management to have a PCO come in for a complete inspection. I am not sure they were convinced...