ill not be rooted elsewhere or spread. This is Horizon's policy at all Horizon managed properties. Residents must also comply and cooperate 100% with the treatment and committ to its entirety. If residents do not commit by following the procedures in detail....eradicating these pests will be doubly difficult. Additionally, before treatment, residents are given a "cheat" sheet of essential task that must take place in order for the treatment to take effect. If the items on the checklist are not performed, then it is likely that the issue will continue. At Horizon Realty Group, we take pride in providing our residents with quality living and if a resident's apartment is found to be infested with bed bugs, Horizon will most definitely do everything that it can to protect its investment....its valuable residents! However, it is important the residents UNDERSTAND how incredibly important it is for residents to be committed 100% and be cooperative to working together to eradicate an issue like bedbugs. We have also had MANY instances where residents thought they had bed bugs and the result was not the case at all.