360 E South Water St
Chicago, IL 60601-4010

Found 7 reports:

Reply to Anon of 3/12/2011:

Citing the Municipal Code of Chicago regarding Landlord and Tenants rights (http://www.chicityclerk.com/tenantsVRSlandlords.php):

5-12-110 Tenant Remedies.
In addition to any remedies provided under federal law, a tenant shall have the remedies specified in this section under the circumstances herein set forth.

...failure to exterminate insects, rodents or other pests;

a.) Noncompliance By Landlord. If there is material noncompliance by the landlord with

a rental agreement or with Section 5-12-070 either of which renders the premises not reasonably fit and habitable, the tenant under the rental agreement may deliver a written notice to the landlord specifying the acts and/or omissions constituting the material noncompliance and specifying that the rental agreement will terminate on a date not less than 14 days after receipt of the notice by the landlord, unless the material noncompliance is remedied by the landlord within the time period specified in the notice. If the material noncompliance is not remedied within the time period so specified in the notice, the rental agreement shall terminate, and the tenant shall deliver possession of the dwelling unit to the landlord within 30 days after the expiration of the time period specified in the notice. If possession shall not be so delivered, then the tenant's notice shall be deemed withdrawn and the lease shall remain in full force and effect. If the rental agreement is terminated, the landlord shall return all prepaid rent, security and interest recoverable by the tenant under Section 5-12-080.

(b) Failure To Deliver Possession. If the landlord fails to deliver possession of the dwelling unit to the tenant in compliance with the residential rental agreement or Section 5-12-070, rent for the dwelling unit shall abate until possession is delivered, and the tenant may:

(1) upon written notice to the landlord, terminate the rental agreement and upon termination the landlord shall return all prepaid rent and security; or

(2) demand performance of the rental agreement by the landlord and, if the tenant elects, maintain an action for possession of the dwelling unit against the landlord or any person wrongfully in possession and recover the damages sustained by him.

If a person's failure to deliver possession is wilful, an aggrieved person may recover from the person withholding possession an amount not more than two months' rent or twice the actual damages sustained by him, whichever is greater.

(c) Minor Defects. If there is material noncompliance by the landlord with the rental agreement or with Section 5-12-070, and the reasonable cost of compliance does not exceed the greater of $500.00 or one-half of the monthly rent, the tenant may recover damages for the material noncompliance or may notify the landlord in writing of his intention to correct the condition at the landlord's expense; provided, however, that this subsection shall not be applicable if the reasonable cost of compliance exceeds one month's rent. If the landlord fails to correct the defect within 14 days after being notified by the tenant in writing or as promptly as conditions require in case of emergency, the tenant may have the work done in a workmanlike manner and in compliance with existing law and building regulations and, after submitting to the landlord a paid bill from an appropriate tradesman or supplier, deduct from his or her rent the amount thereof, not to exceed the limits specified by this subsection and not to exceed the reasonable price then customarily charged for such work. A tenant shall not repair at the landlord's expense if the condition was caused by the deliberate or negligent act or omission of the tenant, a member of the tenant's family, or other person on the premises with the tenant's consent.

Before correcting a condition affecting facilities shared by more than one dwelling unit, the tenant shall notify all other affected tenants and shall cause the work to be done so as to create the least practical inconvenience to the other tenants. Nothing herein shall be deemed to grant any tenant any right to repair any common element or dwelling unit in a building subject to a condominium regime other than in accordance with the declaration and bylaws of such condominium building; provided, that the declaration and bylaws have not been created to avoid the application of this chapter.

[See the rest of the section for full details.]

Basically, YES, you can, by city code, break a rental agreement if you follow the correct procedures.

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I disagree with this statement: Potential renters should know that bed bugs are not covered by renters insurance and are not grounds for terminating your lease. If the prospective tenant ASKED prior to renting whether the landlord had any bedbug reports/problems, and the landlord KNEW of bedbugs and LIED to the prospective tenant about having any bedbugs/problems, I believe this is grounds for making the lease invalid. Take the landlord to court!


2/7/2012 The Tides Management addressed the issue promptly and professionally. They assisted in anyway possible to eradicate the bug and we have a plan moving forward with multiple extermination visits. The Tides has done what they can from what I can tell to address the issue aggressively, despite sometimes unnecessarily harsh criticism from me. I didn't realize how easy these bugs can move and how many places have been impacted. It seems to me as long as the management is aggressive and pr

ompt in resolving, that is the best case scenario. Thanks Trudy and The Tides for staying calm and helping me and Alexandra through this..

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Several months ago, I was notified that my neighbor had bed bugs and that they needed to treat my apartment. I cooperated with them to take care of handling the infestation. Within the last few days, I have noticed more and more bites on my arms. I told Diana Derosa, one of the property managers, that I had a 4 year old little girl and that we couldn't stay in the unit in that it was really getting bad. She said that "we can't put you in one of our suites because you might bring the bugs the

re" and implied that it was my fault for having bed bugs. I said that it was their problem and she said they can have someone come over tomorrow but offered no other alternative. She eventually lost her cool and screamed at me that she had tried to help me and hung up. I am extremely disgusted by the bed bug situation and the way it is being handled by the management at the Tides. I will be moving out asap.

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I moved into at apartment at the Tides on South Water Street in Chicago. Within a week I was immediately infested. The management was semi-helpful, but blamed me for traveling too much. Then they blamed me for having too much fabric in my apartment. Oh, you mean like clothes, towels and sheets? Sorry.

It was incredibly annoying. I did everything they asked of me, but it didn't matter. I eventually had to move out. First infestation was in April 2010. I subsequently saw them throughout the

summer of 2010. My next door neighbor moved floors. The situation seemed to be under control for a few months, then all of a sudden they came back with a vengeance.

I was covered in bites, and couldn't sleep at night. I spent hundreds of dollars on steamers, sprays, traps. I had to throw clothes out. They sprayed again but to no avail. I finally had to move out. I highly recommend NOT moving to The Tides.

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The Tides addresses this issue proactively by visually inspecting a certain number of apartments on a monthly basis and following a Standard Operating Procedure. A complaint is promptly resolved by treating the target apartment as well as all adjoining apartments. Communication from residents, along with cooperation during the treatment process, is crucial to the successful extermination. Since our certified inspection program has been in place, we have had no further complaints.


Two cases of bed bugs found in apartments at The Tides - May and November 2010. Seems to be spreading through the building. Management is good about working with tenants and providing exterminations in a timely manner, however exterminations do not seem to be solving the problem. Potential renters should know that bed bugs are not covered by renters insurance and are not grounds for terminating your lease.







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