Anonymous on 07/05/2012
Stayed at the Travelodge in Mill Valley, CA on 6/28/12. Woke up to pest control truck and trailer right outside our room. They were treating room right next to ours! Noticed during the night the room had blinds wide open and lights on all night. Observed large, stainless steel pieces of equipment with hose/cables going out to truck. Then we found a bedbug (confirmed by pest control workers) on the wall of our own room. Full refund was given, no questions asked.
This was horrible! It should be i
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llegal to not disclose bedbug activity to hotel/motel guests.
Took feasible, appropriate measures to avoid introducing bedbugs to our home...currently waiting, hoping and praying we were successful.