Barbara on 10/25/2012
I have stayed on October 14, 2012. It was the cleanest room and bed I have experienced in months but woke up with bug bites on my chest. I will not stay there again.
Susan on 01/29/2012
I stayed in one of the starwood preferred rooms on the 5th floor on January 23, 2012,
I have bed bug welts all over my back. I am very worried that I brought the bugs into my home in my suitcase.
This is the second time I have encountered bed bugs this year. The other was also a Sheraton hotel in downtown Los Angeles.
Anonymous on 11/04/2010
August 2010. Stayed one night at the Sheraton. Found a fat bedbug the next morning. We caught it and brought it to the front desk at which point they gave us a full refund and the number for their manager. One of the hotel staff told us that the room was being locked down as well.
Anonymous on 09/25/2010
Four Points Sheraton
October, 2009 I found a bed bug in my room. I informed management and received a full refund and checked out of the hotel the same night.