Submitted by "man from Canada" on 06/09/2010

I traveled from Calgary Canada and was eaten alive by the resident bed bugs. I filed a report with booking.com on 4/10/2010.the staff was really inconsiderate.

Submitted by "GLOINTHEDARKMARK" on 10/26/2009

I reside at 700 JONES ST. SAN FRANCISCO CA. for more than a year. Since thAT TIME THE MANAGEMENT LET AN OLDER LADY MOVE INTO THE BUILDING AND SHE INFESTED THE KRUPA HOTEL WITH BED BUGS AND COCK ROACHS. SHE HOARDS GARBAGE AND FEED THE INSECTS! I HAVE LATE STAGE LIVER DESEASE AND WILL PROBABLY NEED A TRANSPLANT SOON.THIS HOTEL CVATERS TO EUROPEAN TRAVELERS AND THE SITUATION POSES MANY HEATH RISKS! ON THE EVENING OF OCT. 25, 2009 I FELL DOWN A FLIGHT OF STAIRS IN THIS HOTEL AND FRACTURED MY LEG. WAS TREATED AT CPMC. MY INSURANCE WILL PROBABLY GO AFTER THE HOTEL FOR REIMBURSMENT. AT ANY RATE STAY AWAY FROM THIS HOTEL AS THEY WON'T SHELL OUT TO TREAT THE RESIDENCE FOR THE BED BUGS.IT SHOULD BE NOTED THAT BED BUGS AND COCK ROACHS SPREAD DESEASE!!!!DON'T GO TO 700 JONES in SF.

Submitted by "GLOINTHEDARKMARK" on 11/12/2009

WE HAVE HAD AN ONGOING PROBLEM WITH THE KRUPA HOTEL BEING DECEPTIVE AND CLAIMING THAT WE INFECTED THE BUILDING-NOT TRUE. THE NEXT THING WE DID WAS TO REPORT THE INFESTATION TO THE SAN FRANCISCO HEALTH DEPT. THEY CITED THE HOTEL. WE HAVE ALSO BEEN ABLE TO ESTABLISH THAT THIS HOTEL WAS PLAYING MUSICAL ROOMS WITH US AND SUBSEQUENTLY THEY WILL BE FINE AND BE HAVING A LAWSUIT FILED AGAINST THEM FOR THEIR DISHONESTY.THEY HAVE FROM TIME TO TIME ALLOWED DRUG DEALERS TO RESIDE IN THE BUILDING.WHEN WE FIRST MOVED IN TO 700 JONES A RAPE HAD ACCURRED HERE.NOT THE KIND OF PLACE A EUROPEAN TRAVELER ON A BUDGET WOULD BE SAFE STAYING. NOT RECOMMENDED!NO WAY IN HELL.