Anonymous on 07/27/2011

We recently stayed at the Best Western Plus El Rancho in Millbrae,CA the week of 7-22-11. My son woke up with bite marks but we didn't give it too much thought. The following night I went to check on my son, flipped the room light on in time to discover a BED BUG crawling on his pillow. I hadn't ever seen one so I took a photo of it and googled it only to confirm it was a bed bug indeed!