of professional fumigation, and two rounds of personal fumigation had not resolved the issue. As I was pitching the mattress I must've been too noisy, since the on-site manager poked her head out as I managed to drag the box spring down the fourth flight of stairs past her door (this is the first and only time I'd seen her during her 'designated office hours'. At which point she said to me, no joke, that there were bed bugs in the building, and in fact her newborn was being bitten but that's just the way it is in an old, cheap building. She recommended against calling the main office since, she claimed, they wouldn't do anything anyway.

Given that the management company had previously scheduled fumigations, and had been more customer service oriented than she had ever been, I called to schedule yet another fumigation. Later that day I noticed a post-it on the front door asking if any other tenants also had bed bugs (mind you, when I has asked the PCO during a previous visit if he had sprayed other tenants in the building he responded, not in the past two years). When I left at 6:30 there were a half dozen tally marks, and when I returned two hours later it was over a dozen. Mind you there are only 43 tenant occupied units in the building, so over 25% were infected.

I had kept the apartment prepared for fumigation ever since the first appointment. For the third appointment, after waiting several hours I called the main office only to be informed that the PCO wouldn't be arriving at all that day since he had had truck trouble.

When I was rescheduled I asked what if any other units were scheduled for fumigation. At that point I was informed that the majority of my floor was scheduled, including two of the 'over' occupied units mentioned in a previous pose, were mandated to participate by the health department. I asked if there was anything I could do to enhance the efficacy of the next fumigation process and was informed that, my immediate neighbors were not scheduled, but if another tenant requested their participation I may be more successful in convincing them, and therefore the fumigation process itself may be more effective.

I was able to convince the immediate neighbors easily, and learned they too had been struggling with this issue for months. When I attempted to speak with other floormates, including the two highly occupied units, I was assured of their intent to participate. Every neighbor I encountered was begged to participate, and most agreed after seeing my myriad scars. A lengthy plea was posted in conspicuous places, and several other tenants heeded the call to action. The notice clearly stated the only effective way to schedule treatment was by calling the main office as opposed to the on-site manager.

Surprisingly and unprofessionally, shortly thereafter (within a couple of hours) the on-site manager and her partner banged on my door demanding a response/explanation. She was extremely unprofessional and confrontational, blamed the infestation on the other tenants, and her employer for her lack of efficacy. She claimed she had always reported complaints to no avail/response, and I suggested that, if she could in fact prove that then that was an issue she should raise with them. She perked up at the idea that she could make some money off suing them, but did nothing to remedy the situation a significant portion of her building's tenants were suffering through. During that conversation, a neighbor had passed and overheard. Later, I learned that she too was incredibly unnerved by this 'manager's' unprofessional, confrontational manner.

The next fumigation date came and went, however, the PCO informed me he was legally not allowed to spray my space since he had done so less than a month prior. I watched helplessly as the units on my floor with the most mattresses refused the health department mandated services.

The next morning, nearly four months and three thousand dollars of lost belongings after, I awoke bitten again. I called immediately to schedule the next available, legal fumigation appointment. Another tenant suggested that, since previous notices in common spaces were immediately removed, that another appeal ought to be placed beneath doors, and that it ought to include verbiage to the effect that all pertinent government agencies would be contacted.
As these were distributed, we found the tenant who had posted the original post it. As he and I talked, she continued the distribution, ran into the on-site manager and was also confronted in a completely unprofessional manner. Unlike my previous interaction with the 'manager' this tenant was much stronger and stood their ground against the 'manager' clearly stating that it was within their rights to attempt to resolve this issue.

Later that evening I left to have dinner with a friend. As I attempted to enter her vehicle in front of the building, in full view of the management company's security cameras, I was confronted by four tenants threatening to 'kick my ass' and/or send people to, saying they knew where I lived, etc. They said they were told I had distributed the most recent notice by the 'manager' (despite the fact that she was clearly aware that was untrue).

Fearful I called 911. They informed me that I should report the incident to the local authorities, since I had already left the premises. My friend took me to the police department and they informed me that I ought to call the management company's off hours emergency number to apprise them of the situation. I followed their instructions, and documented my concerns via email when I received no response.

I continue to receive bites despite washing and drying my clothing several times, trashing everything upholstered I own, and suffering through 4 fumigations. My only hope is to iradicate the infestation with my impending move. In the meantime, I am, more often than not, escorted to and from my apartment by neighbors for safety purposes.

As the main office had been helpful, I attempted to continue my tenancy with the same company in a different building. Upon doing so, after the scheduled appointment time, I was informed by the leasing agent that she was not 'allowed' to show me other units. This struck me as suspect since she was completely apologetic for the threats of violence and the 'manager's' behavior.

Since then, I have been apologized to by the 'manager's' father, who lives in the building, for 'what's happened'. I've heard of several showings by the leasing agents despite this building's contamination. Today, I saw the main office manager, and maintenance supervisor outside, showing apartments to prospective tenants.

Bottom line: This building has a serious infestation. There are several 'legacy' tenants with high occupancy units, who refuse to participate in individual fumigation, let alone a building wide fumigation. At least 4 confirmed tenants are leaving immediately because of this infestation. No assistance is available from the on-site 'manager'.

DO NOT MOVE HERE.

Cruel management company. No tenant deserves to be eaten alive while just trying to live. While paying good rent. Please pass this along. BEWARE OF THIS PROPERTY BEWARE