I then informed her that I had found this bed bug on my sons pillow, she show no sign of being surprised and basically told me that this was not uncommon since the olympic this year. They gave me back the money for the remainder of my stay and I left and found another hotel. I did hours of laundry and was sure I had taken every precaution in order not to bring any with me. Unfortunately, at the end of August my son found one on his bed at home. We contacted the Ramada several times by email to let them know that their lack of diligence was going to cost my family at least $500 if not more. We are still waiting for some sort of reponse, and it is now Oct. I will never stay at another Ramada and would recommend that anybody going to any hotel take precautions before entering the room, by leaving luggage outside and checking thoroughly before entering, because once you get them they are hard to get rid of not to mention costly and detrimental to ones sanity. This experience has been life altering as I spend many nights awakening to what I think might be a bed bug. I hope that one day life will return to normal, but I don't see that in the near future.