Ruined trip on 01/04/2016
We booked three rooms for three nights to go to the PNE for the weekend for the whole family.
After the first night my nephew who is 7 told my sister he was itchy. She looked and he was ridden with bites on his arms and torso.
The poor lil guy was so bothered by the bugs that he moved himself from the bed to the floor in the middle of the night.
We all checked our rooms and one out of the three was infested.
When we talked to the assistant manager for a refund for all three nights (we had t
o pay up front for all three nights) he said he would call the manager. HOURS later he said that the manager will only refund one room for one night but that we could not get a refund for any of the other nights we prepaid for or the other rooms.
By this time it was almost 11pm and all the other places were booked solid.
This left us no choice but to squeeze 12 people into two rooms.
This experience ruined our whole family summer getaway.
The guy at the front desk was a complete jerk, the manager was worse.
There is nowhere really besides this site the I have stumbled upon.
I hope noone ever stays there.
Its a true "get what you pay for" kind of dump
Anonymous on 10/13/2015
We stayed at this motel the night of Oct 10/2015
It seemed pretty dingey and didn't smell great, but we just sort of grit our teeth and got on with it. Would have left right away if we would have realized there were bed bugs!
We did not see any bed bugs (didn't think to look) but soon after we got up in the morning my partner noticed bites all over his head neck and torso and he soon broke out in a severe allergic reaction.
Don't risk it, this place is gross.
Anonymous on 08/13/2015
Booked for two nights, stayed one. Wish we hadn't stayed any. Spent half the day in the doctors office to get cream for my arms which are covered in bed bug bites. Called to complain after the Doctor confirmed them as bed bugs and was told that "the pest control people are coming tomorrow". It's fully booked tonight!
Found a bug under the pillow this morning, arms are covered in bites. Totally furious! Not a good stay for more reasons than one.
Anonymous on 07/23/2015
Stayed in City Centre Motor Hotel from the 21st to the 22nd and we found at least 3 Bed Bugs on and between the mattress loaded with blood. Whole right side of my body, including the face, is covered with itching bites now.
Staff told us that this isn't the first time. What? Really a shame not to take care of this seriously and check the beds after every guest if this problem is known or happened often!
Management refund the payment for the night at least ...
Grossedout on 06/16/2015
I made the mistake of trying a stay in this hotel. The weird scrawny guy at the desk made my first poor impression. The bed bugs made my last. Not only did the room have bedbugs, they came with me when I left. I thought the hotel seemed rustic. Instead it felt like a shelter for the homeless.
Anna on 09/28/2011
Found bedbugs in this motel. Or, they found me..
I stayed here from the 15th till the 26th this September. I didn't even know what bedbugs were, and when first finding one on my 2nd day at this motel, I took no notice of it. Then on my 4th day I found 4 more on my pillow, crawling in my hair! As around 10 bites showed up in my hairline on the back of my neck a few days later I know what they were fombling around in my hair for.. Me.
Also my entire right arm was bitten badly, counted over 20
bites just around my elbow. And got tons all over the rest of me.
I got a bad bed bug rash from it, some of the bites even turned into small blisters, and I ran to the drugstore to get antihistamines and creams to help me from going nuts cos the itching and burning was so bad I had never gone through something like it before. And I live in a very mosquito infected part of the world, so I'm used to getting bitten alot..
Got a different room in the same hotel, but in the building closest to downtown. Aka not the building the hotel desk is in, and the bugs.. (Yes I do secretly hope these bugs will come bite the one rude clerk that refused to let me switch rooms the first night cos of dirty sheets)
On that note, the other clerks/manager/persons was nice and polite to me and helpful. I hope they deal with this as this could be a nice hotel if they just made sure the rooms are clean and the bugs dead and gone forever.
I got no compensation cos of this tho.
But I didn't ask, was too tired of it all by the time I left for home.
Really pissed off I have to decontaminate my luggage top to bottom to not bring these hellish bugs into my house, not to speak of having them infest Norway. Good thing we got cold winters..