Anonymous on 08/05/2011
We stayed at this hotel on July 30, 2011 only because it was close to the Crystal Grand Music Theatre. We went to bed and didn't notice any problems until we woke up in the morning. The beds were infested with bed bugs. We had them crawling on our clothes,the sheets, and bed spreads. We contacted the front desk and they said there was not a manager there to refund our money. (Sold out Saturday and no manager around... give me a break.) After we returned home we called multiple times to get our r
efund and to my surprise the manager did credit our card. We each had a total of about 10 bed bug bits. I would never stay at this hotel again. After researching on the internet,bed bugs have been an issue at this hotel for years.
Anonymous on 04/23/2011
We stayed here April 20th because this was the only pet friendly hotel we could find late at night. I made the mistake of checking the bed bug registry before going to bed. Big mistake, although if I had my computer connected i would have done it before checking in. Anyways, I went to the room and checked the bed with my LED flashlight and didnt see anything. I was afraid to go to sleep. I guess I dozed off with my hood pulled over my head. I woke up at 0230. I got out my flash light and checked
near the pillows and my daughters bed. Thank goodness no bed bugs. No bites when we left the hotel. BUT, my dog is now scratching like crazy, no scratching before this. I will have her treated for ticks and fleas today !
Anonymous on 10/25/2010
As of September 2010 this place is infested with bedbugs and fleas as the place cannot afford to pay an exterminator. Travelers BEWARE!