Angelica on 03/09/2015
We booked our vacation prior to a friend mentioning this site. Unsure, I called the lodge to inquire about the various bedbug reports. I was assured by one of the managers that they were having no issues of the kind and a lot of the "internet forums" were from bogus sources. So I felt a little better about our upcoming three day stay. The kids were excited, we finally had a little time off from work and guess what? Yep.........BEDBUGS!!!!! Shortly after the lights went off and everyone fel
l asleep, my husband was awakened and turned on the light. There were bedbugs crawling on the pillows and up the wall. The staff knows all too well of their problem as they seem to be quite trained on what to say and protocol to take. As we were moving to our new room that was "absolutely fine" we saw another family doing the same. FYI this was on the fourth floor. Needless to say, this will be our last trip there. I wonder how many rooms they keep vacant in order to move families invaded by bedbugs. Now await a phone call from the general manager as I have inquired about having my home inspected by a pest control professional.
Mark B. on 03/14/2014
My family just left this dump due to beg bugs in our room. We were awakened last night to our daughter screaming, turned on the lights bugs crawling all over the pillows and wall behind the bed. Apparently, this is a common occurrence as the staff acted like it was no big deal and offered to move us to another room. What a wasted trip not to mention the dissapointed kids.
Nicole on 03/06/2014
so my family and I went to GWL on 2/28/14-3/1/14. we stayed in room 2100 and it appears we brought home bed bugs as well. my son found a few crawling on his bed just the other night. needless to say the mattresses are out and now im stuck with the unexpected cost of a new bed and having our home treated. not going back ever!!!!
Anonymous on 02/15/2013
My family only stayed at Great Wolf Lodge one night the first week of January, 2013. It was a fun experience. The kids had a blast. We talked about when we could make another trip there. But when we got home, I noticed a cluster of bites on my back. They were very itchy and then I noticed more on my belly. They are painful and itchy. I googled spider bites and bed bugs...and I googled bed bugs at great wolf lodge Williamsburg and a lot of people have been complaining. I've only been bit by Mosqu
itos...so this is all new and 10 times worse.
Be careful and check the beds before unloading luggage. I did a full luggage check when we got home to make sure we didn't have any hitch hikers and nothing found...hopefully we are good...they're so little.
We decided that we won't go back to GWL, unfortunately. The beds were not comfy either. It's just not worth it as I sit and still feel itchy, over a month later.