Anonymous on 10/27/2013
Checked into a room on 10/20/13, while passing through Roanoke. Once in the room, I checked the bed and under the mattress as I always do when staying at a cheaper hotel. We found a dead bed bug on top of the box springs. We immediately got a refund and left. Definitely not worth the risk just for the cheaper price.
Anonymous on 09/17/2013
I've been to this hotel multiple times in the past but for the very first time this morning when I woke up my whole body was littered with insect bite marks. This is the first time I have experienced something like this. Done some research on the internet & concluded that I was the victim of bed bugs. Hotel management apologized & said they will move me to another room but they should really take greater care in cleaning & sterilizing the hotel rooms. Showing up at work full of red blotches all
over my face & body is to say the least very embarrassing. I’ve learned my lesson. Next time I will inspect my hotel room more thoroughly. Beware that you might have the same experience when using this hotel. Check your room!