Anonymous on 08/08/2013
Routine preventive maintenance to detect and treat for even the possibility of bed bugs is done on a regular basis at this property.
Anonymous on 08/28/2012
August 24, 2012- my roommate and I were driving to New York and decided to stop in Harrisonburg VA. I called ahead and asked if they had any issues with bedbugs and if they had bedbug covers. The front desk person responded with, "Not to my knowledge, and I am not aware of what housekeeping does." Despite him coming off as rude and a little ignorant, I still booked a room but immediately checked bedbugregistry.com for reports and there were none. We arrived and the room was super clean. I always
examine my bed before anything so I checked pillows, seems, walls, headboard and found nothing UNTIL I pulled the mattress back about 6 inches and there they were, between the mattresses, full grown bedbugs. Needless to say, we didn't stay and got a refund.