Anonymous on 04/30/2013
I didn't know what a beg bug looked liked until Sunday night. (4-28-13) I went into my room and saw a bug on the wall. I killed it and didn't think anything of if. I went to beg and was awakened by a tickle on my arm and woke up, turned the light on and saw the same kind of bug on my bed. I googled bed bugs and saw the same image of the bugs in my room. I called the front desk and notified them. I switched rooms (from 238 to 213) and didn't have any other issues although I didn't sleep well.
The manager was not on duty when I left yesterday morning and i will be calling today to report and ask for my money back.