Bed bug in room 711 on 10/20/2013
I found a bed bug crawling on the pillow of the bed--after I had stayed there for 2 nights! When I told the front desk, they didn't seem to care but said they'd check the room. It was disgusting & I've had to go to a lot of trouble and expense to clean everything I brought on the trip so my home doesn't get infested. Nobody apologized and I wasn't given an opportunity to see the manager or any refund. October 19, 2013, room 711.