Tommy on 12/11/2014
I started staying at DFW Airport Hotel and Conference Center on November 3, 2014. The very first room they gave me I immediately went in and lifted the mattress to check for bed bugs and found adult size bed bugs on the mattress. I complained to hotel mgmt and they moved me to another room which also had bed bugs on the mattress. The mgmt assured me they were calling the exterminator the following day and they were going to "condem" the first 2 rooms that I was in. I saw people staying in the sa
me two rooms 2 days after. I never saw an exterminator on the premises at all. The room I was staying in which is room #3196 within 2 weeks showed signs of bed bugs. Upon alerting the hotel mgmt, I was told that I had to leave the premises because of something they said they found in my trash can. I was not given a refund of my rent money that I had just paid 2 days before and was denied my deposit back as well. I have even seen bed bugs crawling in their elevator! They are INFESTED with them and will NOT spend the $ it takes to get rid of them! DO NOT STAY AT THIS HOTEL!
jesusloves on 03/17/2014
at first i thought it was nothing but later had welt on my back and arms so did my wife and daughter. other people in the hotel told me they had the same,hotel management does nothing