Anonymous on 10/20/2011
Aug 10, 2011. I checked in to ROOM 107 with the intent of staying six weeks. BED BUG infestation. Never having experience with the little critters before, by the second week I had sustained BITES OVER MY ENTIRE BODY, from head to toe…too numerous to count. The manager ASHLEY is the POOREST EXCUSE of anything that ever wore the title of ‘manager.’ Not only was she totally IGNORANT of what to do, she was also very UNRESPONSIVE. She was not interested in viewing my photos which documented the
condition of the room, she did not come to view my room, she did not contact pest control when informed of the problem and she made no attempts to replace the mattress.