distressed traveller on 11/24/2014
My family just checked in to Wyndham Smoky Mountains tonight and found a bed bug in room 1417. The bug was hiding in the headboard of a bed in the double room. We called maintenance, and they confirmed it was a bed bug. We were given a room in building 12, and are now afraid to sleep here. I think we are leaving in the morning.
Anonymous on 08/03/2014
we were staying at this timeshare 2 bedroom condo... on the second night my wife was bitten and we thought it was mosquitos. On the 3rd night I was awaken at around 3:15 am itching and had several bumps on my arms and shoulder... I immediately turned lights on and inspected the bed and found and killed a half dozen bugs which had just fed upon me and were full of blood. I called the front desk and requested the maintenance manager to come to our room. I showed him the bugs I had killed and the b
ites. He and another EE inspected the room but called in their expert. He confirmed the infestation and said it had been there at least 3 months. We moved to another condo and cleaned all our stuff several times to prevent them from traveling home with us.