Havens on 01/26/2014
January 25, 2014
Noticed something moving under the mattress cover which was zip tied to the bed. My husband ripped the zip tie off and when we pulled the cover back there was an adult sized bed bug crawling around. I had him run to the bathroom to grab some tissue paper which I used to pick it up and put it in a cup. We took it downstairs to the front desk. The gentleman looked it up on the computer to confirm that it was indeed a bed bug & wanted to give us a "top of the line" room but we ins
isted on getting our money back & changed hotels.