Sidney James Mountain Lodge
615 Historic Nature Trl
Gatlinburg, TN 37738

Found 2 reports:

We checked in..... The room was old, unclean and smelled. We found hair all over the bathroom and it was never vacuumed. We have a newborn and two other children. We check around the bed and saw was appeared to be bedbugs. We were given another room that smelled even worse and prompted my son to have an asthma attack. More bugs in this room as well. My husband tried to take a shower from sweating cause of room changes and a clump of hair the size of a baseball was in tub :-(
When we confronted

front desk, they said my husband was argumentive and too picky and the laughed in his face..... Actually laughed at him. Couldn't believe it. Filthiest most terrible experience we have ever had. Thank god we found a hotel somewhere else. They even charged us a cleaning fee for using the shower.

Never never never go to the Sydney James. Ever.

see full report...

I stayed here on Jan 3, 2014. There were bedbugs in the room. After laying on the bed for a little while, my friend saw one crawling towards my head. She killed it and I notified the front desk. They were very nice and immediately offered me another room. The second room didn't seem to have a problem but it was also located in a separate building from the first room. My friends room was 4 rooms away from my first room, they too had bedbugs but didn't realize it until the next morning upon checko

ut. I was disappointed that the hotel didn't offer either of us reimbursement on our rooms. I will not be staying here again. I always check rooms and had checked this room as well. You can never be too sure that any hotel is not infested!

see full report...

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