Best Western Crossroads Inn
440 Parkway
Gatlinburg, TN 37738-4967

Found 1 report:

We checked in on Thursday, July 25th. After we went to dinner we unloaded the luggage into the room and after a few minutes of play time I put my toddler niece into bed with us to get her to sleep. When she finally went to sleep I moved her to the pack and play for the night and I crawled back into bed exhausted. When I flipped the covers back to cover up I saw a bed bug crawling on the underside of the blanket. I immediately got everyone out of bed and had all of our luggage moved out to the s

idewalk. All clothes we had on our bodies we took off and put in plastic garbage bags. We called the front desk, took the bed bug to them and they refunded our money. Left us looking for a hotel at 1 AM with an infant. The next night when we drove by this hotel there was a no vacancy sign up so they must have rented the room knowing they had bugs.

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