LAWYER on 12/07/2011
The Person who wrote this report did not stay at 8B canterbury court,They may have stayed at St.James place but not 8B Canterbury court.The lettre says they stayed at st james plce there is no address of *B canterbury court in SyJames.This i snot fair to post our a adresss they DID NOT STAY AT.REMOVE THIS BEFORE I SUE ALL OF YOU FOR LOSS OF BUSINESS
resort manager on 12/07/2011
this is the wrong address .st james place is not 8b canterbury court.Please correct you did not stay at 8b canterbury court.
Steve on 12/06/2011
My family and I vacationed at Kingston Plantation in Myrtle Beach, SC from August 21-25, 2011. We stayed in a two bedroom villa in St. James Place.
On the morning of our third day, I noticed a bed bug crawling across the sofa in the living room of our villa. I immediately called the front desk and they sent out a manager and called Pest Control who confirmed that it was, indeed, a bed bug.
The manager and Pest Control checked our entire set of luggage and assured us that it was clear and
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free of additional bed begs. They assigned us to another unit and delivered the luggage later in the day. My wife spent six hours that afternoon washing and drying all of our clothes. We decided to throw away those four pieces of luggage and numerous other items in order to avoid taking bed bugs back to our home. Unfortunately, the next night I found yet another bed bug in a toiletry bag and reported this to the hotel manager in the morning while we packed to leave.
I cannot even begin to explain the frustration and disgust that we experienced and we certainly expected more from a Hilton Resort property. A portion of our vacation was credited back to our account, but the amount of time spent dealing with this issue during and after our vacation was not worth the trip to Kingston Plantation.