Anonymous on 11/13/2012
I was told there was an incident this past August by the desk clerk. There were two reports on Tripadvisor, and when I checked in the week after those reports were filed, I inquired about it. The front desk clerk told me one of the reports was indeed confirmed and the other was not. He said the room with the confirmed report was taken care of and there were no other incidents. Needless to say I was not happy about hearing this, however, there was no problem in the building I stayed in - we had p
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eople staying in three different rooms during the time we were there and did not experience any bug problems in the 5600 building.
Spinnaker Resorts on 08/30/2012
As a representative of Waterside Resorts I can state confidently that we are bug free and maintain regular pest control. We have thoroughly inspected every room because of the "anonymous" report and nothing has been detected.