On June 18, 2012, 5 of my coworkers and I traveled to Columbia for a meeting and checked into the Hilton. I checked the registry before making reservations here and no one else has submitted a report, but two of us went through 5 rooms and finally checked out at midnight! The others weren't aware of the problems we were seeing but I think we all now regret ever having put our things down in these rooms.
We checked in around 3:00, took a tour of the campus and when I came back to my room to show
er, I noticed a dirty towel. It was folded and so I thought possibly the cleaning person just wasn't aware of it. I tossed it aside and got ready for dinner. My clothes were on the bed (and yes, I had inspected it for bugs or signs of bugs when I checked in) and my bag was on the other bed. I went to dinner and came back, pulled the sheets back to get into bed and saw a bunch of long black hair in the bed. I have short, blonde hair and had not been in the bed. While I was standing there trying to think what to do, I noticed something move on the sheet. A bed bug was crawling across the sheet!!!! I immediately moved my things to the bathroom and called the desk. They came up and moved me to another room. I asked them to wait while I checked out the room and there was a bedbug on the cover of the bed crawling towards me! I took a video, and some pictures at this point and had the guy call his manager, who met us in yet another room. In the meantime, I texted my coworker to check his room. He found a bug crawling in his room too!!! They moved him to the room on 8 across the hall from me. The manager apologized, they removed all bedding and we looked and looked. They sent me a little gift package with candy and drinks. My room was still dirty and I couldn't see anything crawling but I had the heebie jeebies at this point and it was midnight and no way could I sleep. My coworker and I opted to leave and find another hotel at this point. We were reimbursed for the stay without question - but that's because they knew they had a bedbug problem. They all admitted that they saw the bugs but they kept moving us as if they weren't really there. One room was as bad as the next. DO NOT STAY HERE. (3rd floor, room 333, 8th floor room 812, and 8th floor rooms 835 and 836 and I'm not sure what my coworkers first room # was). Believe me, I've never been so disgusted.