anonymous on 07/06/2012
Stayed at Newport Hyatt May 10th & 11th, 2011. Can't remember the room number. Rash on feet and legs over past few weeks. Just discovered bed bugs. Called hotel. They stated they had no problems and that it was "too long" from period of my stay.
Hyatt Regency Newport on 05/19/2012
We take bed bugs and all forms of pest issues very seriously at the Hyatt Regency Hotel and Spa in Newport Rhode Island. Any sitings of pests are immediately acted upon and remedied. When we saw the post about room 516 a week after the guest had stayed here we immediately took action and called in our pest control company (Eco Lab) to inspect the room. The results were negative for any type of pest infestation. For any guest to accuse a hotel of a bed bug infestation and not report it to man
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agement during their stay is beyond our comprehension.
The Hyatt Regency Newport Hotel and Spa