Anonymous on 03/29/2014
I am the previous poster, 110% bedbugs, manager gave me ONE night off my stay, told me she would have the room bombed and provide me with a copy of the exterminators report, ive made a report with club carlson, brought my stuff home left it outside for 3 days in the rain (no choice) opened my luggage today and low and behold i bought them home with me! hotel is lovely but they do not routinely bomb for things like this, and crediting me 95 bucks out of 330 doesnt even begin to cover the cost of
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bombing my home and replacing my belongings, club carlson told me SOMEONE will call me back within 3 days
Anonymous on 03/24/2014
Just woke up about an hour ago 4:30 am Covered in bites on myself and my son, they switched out our room,the poor desk clerk has never had this problem,myself and her have no clue what to do, i HAVE to stay here,terrified im bringing them home, horrified to see my 2 year old covered in these itchy bites, hopefully the manager will help us in the morning. Will keep everyone posted but def. bed bugs in my room