Courtyard by Marriott Pittsburgh Downtown
945 Penn Ave
Pittsburgh, PA

Found 2 reports:

Date: 04/29/2014

Woke up at 3 am with several bed bugs on the bed, pillow. I had hives all over my body. I collected few of these in glasses and gave to the hotel staff. Staff was supportive in giving me coins for washer/dryer machines. Washed all my clothes and took several hot water showers.

I hope this does not go home with me.

Date: 04/29/2014


January 21st 2009

Courtyard by Marriott Pittsburgh Downtown
945 Penn Avenue
Pittsburgh, Pa. 15222

I awoke the morning of Jan 21st 09 with bed bugs crawling out of my pillow, I caught 4 in total. I contacted the front desk and asked for a manager to come to my room to examine the bugs that I found to confirm what they were. Instead The management sent up a bell boy to collect the insects.
I immediately packed my bags to evacuate the room not knowing if my belongings had already been in

fected.
I went downstairs with one of the bugs, that I managed to retain in a zip lock bag, to discreetly discuss the incident. The manager said he would inspect the room to confirm if they were in fact bed bugs and he would get back to me.
It wasn't until I contacted Marriott Corporate on Feb 8th did I get a response from the Manager to confirm that they did infact have an incident with Bed Bugs although the manager stated they were only in their first stage and that the likelyhood of my belonging being infected was remote.
The hotel purchased a platnum membership and reimbursed my stay as compensation for my troubles.

see full report...








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