Club Quarters Philadelphia
1628 Chestnut St
Philadelphia, PA

Found 7 reports:

Just returned from this hotel... stayed there Aug 18 - Aug 20, 2013. Started noticing the bug bites during my flight home. Had three in close proximity on my hands and a few other bites in other places on my arms and legs. Did not see the bugs IN my room, but the dark carpet and dark bed spreads would have made them difficult to spot. Am crossing my fingers that I didn't bring any back with me. Have left my luggage out on the porch for now.


Guest feedback is important to us and we take all comments regarding bed bugs very seriously.
Club Quarters has a proactive pest elimination policy that includes regularly scheduled inspections by a professional pest control company that uses trained bed bug detecting dogs.
Additionally we have thoroughly trained all of our housekeeping associates to inspect our guest rooms for any signs of pest activity. When necessary our pest control company conducts bed bug elimination procedures using t

he latest in heat and/or steam technology.
I encourage anyone with questions or comments regarding our pest control policy to contact me directly zcohen@clubquarters.com or 212-282-5002.
Respectfully

Zvi Cohen
Hotel Director
Club Quarters

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We recently stayed in Club Quarters on Chestnut Street in Philadelphia (December 2012.) Upon arriving home, I noticed several bed bug bites. After a thorough cleaning of everything we had in that room, I am still not sure we won't be revisited in the spring as the previous reporter noted.
I contacted the hotel and was put in touch with the manager of hotel housekeeping who assured me that they take this very seriously and they will inspect the room. They say the room was inspected in Decemb

er and passed inspection. Bed bugs are not easy to detect or get rid of, so I am skeptical, to say the least, of their inspection methods and the reliability of their prevention program. Had I known this was an issue, I would have stayed elsewhere.

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My boyfriend and I stayed in the Club Quarters on Chestnut St., in Philadelphia, for 2 nights this winter. He found three bites on himself (in the "breakfast, lunch, & dinner" literal lineup that bed bugs are known for) the day after our first night there. We were concerned, but had no thoughts of how it was possible to bring them home with us. Unknowingly, we did just that. Probably in our luggage. Once spring came, they came out of hibernation and began to bite us at home, each in our own

beds. Having never experienced bed bugs at home before & having stayed nowhere new since this visit to Club Quarters, we are convinced that the bed bugs came home with us from there. Since then, I have emptied my bag out thoroughly and discovered little droppings (smaller than a poppy seed, as described on many websites related to this subject.) They are likely to have been nesting in my bag alongside my bed. We've been taking many steps to rid ourselves of these pests, such as: using diatomaceous earth, vaccuming, mattress encasements, & a slew of other actions. I am very distressed and wishing that I knew that this location was not to be trusted for this reason. We were naive to assume that the management would keep up with inspections of this kind.

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Guest feedback is important to us and we take all comments regarding bed bugs very seriously. Club Quarters has a proactive pest elimination policy that includes regularly scheduled inspections by a professional pest control company that uses trained bed bug detecting dogs. Additionally we have thoroughly trained all of our housekeeping associates to inspect our guest rooms for any signs of pest activity. When necessary our pest control company conducts bed bug elimination procedures using t

he latest in heat and/or steam technology.
I encourage anyone with questions or comments regarding our pest control policy to contact me directly zcohen@clubquarters.com or 212-282-5002.
Respectfully

Zvi Cohen
Hotel Manager
Club Quarters

see full report...

Day after I came home, itchy red welts appeared all over my body. I have never encountered this before but inspection and comparison to other's indicated that these are bedbug bites. September 7-8 2011. I have stayed here before but will not again. Horrible.


April 26th and 27th. I came back to my room on the second day and was locked out. It turns out that they had found bedbugs in my room. They moved me, and said they had all of my clothes and bags checked. Several days later I broke out in welts, presumably from the bites received several days previously.