mahmede on 01/02/2013
stayed at the bellevue new years eve and day.
not sure if the bed bug bites came from my room or the palm restaurant since those were the only two places I went to in the building.noticed the bites when I awoke new years day and departed in a hurry.the hotel is old with worn carpets, bedding and drapes-furniture etc.
I think it was the hotel rather than the restaurant. I will contact the manager and report the discomfort.
Bellevue Hotel on 12/04/2010
Bellevue Hotel 11/20/2010
On behalf of the Bellevue Hotel, please allow me to reach out to you regarding your stay at our property.
We take every report of bed bugs very seriously. If a guest reports that he or she may have found bed bugs, we take swift action. We immediately remove the room from service and call in a nationally recognized pest control expert to investigate the room and take all steps necessary to address the situation.
The safety of our guests and the cleanliness of
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our facilities are top priorities. The trained and knowledgeable staff at Bellevue Hotel are one of the best lines of defense along with our regular inspections. We pride ourselves on keeping our teams equipped with the knowledge, training, and tools needed to identify and address any issues, and we regularly review our housekeeping standards and procedures to ensure that each hotel guest enjoys a safe, clean and comfortable environment in our hotels.
I invite you to contact me at the hotel if you can provide us with more information about your stay and these alleged incidents, such as the dates and room number. We encourage all of our guests to report any alleged incidents to us promptly so we can quickly address the situation.
To date, I am happy to say that we have no confirmed cases of Bed Bugs in our hotel.
Executive Assistant Manager