nancy e on 06/09/2012
checked in to room 303 on may 19th , checked out monday may 21st 2012...after first night woke up with multiple bites in track pattern on arm and leg , didnt think much of it, second morning i woke up to about 30 plus bites on whole body, and i never thought bed bugs,,,,i know looking back very dumb on my part ,, showed the clerk when i was checking out that my arm had many bites as she saw red and swollen ,m asked if i saw anything and i said no,,that was it,,, we went back to our home in upsta
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te new york ,next day at work a coworker asked what the heck happened to me ( when they saw my arms , legs),,,and couldnt show them other areas of my body....they said you have been biten by bed bugs ,,, so that nite i called hotel to talk with someone which was may 22th , called everyday with no response just leaving voicemails, until on friday i demaned to speak with someone , i did speak with manager kyle fitzpatrick who promised me he would report to me as soon as he knew if they were indeed bed bugs, as i was concerned if i brought them home!..i then was asked to send an email to risk mangement that summarized my stay, which i did, i recieved a call from risk mamgement, then insurance company, it has been 3 weeks and no one from hotel has called with report of bedbugs, after calling hotel my room 303 is open for anyone who dare stay here.i told them i dont care about my suitcase i threw away, slippers etc..im not asking for money ,just wanted report on my room 303....and i have been treated so poorly.....can anyone help me , what are my rights on this?