Stephanie Foose on 02/22/2012

In reference to the last entry dated 1/13/12; there was no report of any kind submitted to our staff about bed bugs (or any bug bites)on January 8th, 9th, 10th.....Again, I can say without hesitation, that we do not have bed bugs. We take these concerns seriously and act immediately to ensure that professional inspection and identification take place. We also log reports of any "claims" and their result. I would be happy to discuss this concern if there should be any question. I can alway

RJ on 01/13/2012

I awoke at 5:00am on 1/8/12 to a small dark bug biting my flesh on my face,arms, breasts. When I called to report the incident. I was dismissed with " We don"t have bed bugs". Please do not stay at this hospital. You've been warned.

Stephanie Foose, General Manager on 10/07/2011

Hello,

Please allow me to share that our hotel does not have any bed bugs. We act on any report of "bugs" immediately. Our staff wants to be on top of this industry challenge and guests are more knowledgeable of how to detect them, in part, thanks to the dialogue on this website. The housekeeping staff has been trained by Orkin on the key areas of the inspection process; they even join Orkin for the inspection of the room when a guest reports a possibly sighting. Orkin Pest Control come

T. Hess on 08/01/2011

July 21, 2011 Four friend and I were at this hotel for a week long conference. I woke up on the 22nd with over 60 bites. I was in room 519. My friend was on the third floor and had the same exact bites. The hotel also blamed it on spiders then actually accused me for bringing fleas from home. They had Orkin come in and said neither room had bugs but we have no explanation for our bites. The dermatologist confirmed they were mite bites, not spider or insect, in a typical breakfast, lunch, d

Anonymous on 06/11/2011

On june 6,2011 I checked in to the crowne plaza in harrisburg. After switching my room once due to a broken lock and open acess to the room next door, I notice a really small black bug crawling across the bed. I immediately called management and checked out. The crowne plaza tried to charge me for half a night after being there for less than an hour and stated the bugs were spiders. I took multiple pictures of the bugs on my phone. The management was rude and the hotel is clearly infested. I

Anonymous on 05/19/2011

They checked me into a remodeled room. The first thing I do is check the bed. Seemed okay. Went to bed that night. Woke up in the morning and went to the bathroom. As I am waking up I see bugs crawling around the floor. Yep, bed bugs. Captured one and got video evidence on my iPhone. Called management immediately.