Anonymous on 09/09/2011

aug.5,2011

staff pleasant, shuttle prompt, breakfast good. problem: had a 4:30 AM wake-up call. turned lights on and found bedbugs on pillow, blanket, and under mattress. management comped our room but denied they were bedbugs. they were size, shape, color of bedbugs and filled with blood. he didn't know what they were. really?

Robert on 09/09/2010

I am the General Manager. I can tell you 100% room 404 in our hotel never ever had any bed bugs. Since this has been in the press, any bite is always reported as bedbugs. It usually turns out to be average everyday bugs that can get into any hotel at any time. We have a professional exterminator every month check the property. Please report responsible and accurate information when using a site like this.

Tina on 03/24/2010

Woke up with welts on my legs after spending 2 nights there. I pulled back the covers and found black spots near the foot of the bed in the morning. This was in room 404 on March 16 - March 18, 2010.

Minnie on 02/18/2010

My family stayed at this location for a few days in the July of 2009. Dad got a rash and "welts" after one night, but we attributed it to a visit to Longwood Gardens and thought he might be allergic to one of the plants we saw that day. The "welts" got worse after the second day. We thought it might be bedbugs, so we looked for them and found them in his room. His was the only room affected, the other two rooms we stayed in had no other problems.

The management was not overly concerned, e