Best Value Inn
4911 Ne 82nd Ave
Portland, OR 97220-4926

Found 2 reports:

HI,

MY NAME IS DAVID AND I WORK FOR A K9 BED BUG DETECTION COMPANY CALLED "ELITE DOG DETECTION AND TRAINING". WE HAVE A K9 IN YOUR AREA IF WANTING THE HELP OR WANT MORE INFO ON THIS GIVE ME A CALL AT 360-635-7663 OR EMAIL ME AT david@elitedogdetection.com


We arrived at Americas best value inn and suites on April 19th 2011 and on the 5th day we found a bed bug crawling on the bed where our daughter was playing. We then pulled the bedding off and looked and found dead carcauses and then on the other bed in the room we also found another live bed bug and also some dead carcauses on that bed as well. We were able to capture the live one from the first bed and put it into a water bottle and took it up to the front desk. The lady at the desk was grosse

d out and called the manager and they just told us to switch rooms and leave everything in our old room. So we moved rooms for the night and then went up to the desk to talk to the manager the next morning and she then just switch us to another style room like the first one we had and had us move all our stuff to the new room and said they were going to bomb the 1st room we were in. They all ascted as if it was no big deal and not once said they were sorry for the inconvience or anything. So we were in our third room of the stay and I noticed some bumps on my leg the first night there but figured maybe they were from the first room as no one else seemed to complain of any new bites. Well then we woke up the second morning and I had more bumps on my other leg and my daughter was covered with bites on her tummy back side and arm so we decided we were leaving and check out that day. They manager was never apologetic or anything and just acted if it was not a big deal and that they will bug bomb the room and then everything will be fine. They did give us a refund for the nights we paid and did not stay but I feel we should have gotten a full refund. We also had a bad ant problem in the first room we were in. Was not satisfied with service at this motel and would not reccomend them to anyone. The rooms were dingy lighting and dirty.

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