Shelly on 01/03/2014
Stayed at hotel for company Christmas party on Dec 14. Didn't get King size bed we requested so hubby and I slept in separate beds. I woke up with bites on neck and hands. They got worse as the week went on. Ended up at the dermatologist who said it looked like bed bug bites. Freaked out called Orkin. They have inspected my house, we are clean so far. Threw away my luggage. Neededless to say very expensive stay. Antibiotics and steroids, Dr visit, Orkin visits, and many sleepless nights. May h
ave permanent scars on my hands, as the bites became infected. Stayed in level 100 room. Called hotel said they would check room. No phone call back, we won't be back.
Anonymous on 09/03/2013
My wife and I stayed in a normal room on 9/1/2013 and both of us woke up with bites all over our face and ankles.
We did not physically see any bed bugs but after taking a look online at what bug bites look like it definitely appears to be so!
I will never stay here again!
Anonymous on 07/01/2012
I stay at the Valley River Inn at least twice a month and have off and on for years. I have never had a problem with bugs.
Anonymous on 03/23/2012
I stayed at this hotel on 3/3/2012 in a 700 series room, and just after checking in I found a bed bug on the top sheet, but below the comforter. I Googled it for a confirmation photo, and what I found exactly matched a stage 3 bed bug. I showed it to the maintenance staff, and was then given a new room. I had no other issues. I was later told that nothing else was found after an inspection.
Anonymous on 02/23/2011
I travel to Eugene twice a week and have never had a problem at the valley river inn.
Anonymous on 01/19/2011
We celebrated new year's eve in Valley river & decided to stay the night. When we woke up the next morning, I noticed I was itching along my side & back. I thought it was because my skin was dry, but then I when my husband woke up, he was itching too. I saw red bumps all over his back & on his side & some on his belly as well. We planned on going to the front desk to complain but it was packed with people cheking out.
Anonymous on 12/09/2010
I am an Airline employee and stayed at Valley River Inn on 12/07-08. In the morning I found a bed bug on my bed. I caught it and showed it to the front desk who advised they would tell management. They showed little interest in following up on my complaint.
Management on 09/10/2010
You are posting a FALSE report on your website. We do not have bed bugs. We did have an airline crew member that claimed we had them. We checked the room with a service and a DOG trained to find bed bugs and nothing was found. We also met with the guest and what he produced as the specimen was not a bed bug at all.
Anonymous on 08/28/2010
bed bugs in 600 series rooms, aug 21