Dee on 05/22/2013
May 19th 2am It was late at night, we were put in rooms 225 and 227. When we walked in and turned on the lights the entire ceiling and where the wall meets the ceiling were crawling with bugs. . I then proceeded to run to the other rrom we books and the same thing. Then we checked the matress and box spring. They were completely infested. You could even see the blood near the headboard where they had been smashed. We went back to teh front desk and and I formed the lady on duty who claimed she
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was a new employee. I said " oh when did you start?" She stated November 2012. Now that is not a new employee. She refuses to write on our refund paper that we wanted a refund because of bedbugs. She simply wrote bugs!! I made sure to write bedbugs and a week has gone by and still no call from management for an appoligy. She also claimed they had just owned the second floor that day. If you want to keep your home safe and not infested do not stay here