Courtyard by Marriott
6250 Muhlhauser Rd
West Chester, OH 45069-4988

Found 1 report:

I stayed at this hotel on October 10, only to find a bed bug crawling across the nighstand towards me at 3:34am. I killed the bug and called the front desk. They moved me to another room, I asked if they could confirm that it was a bed bug, so I could take precautions when I got home. I have done my research prior to traveling and this was definetly a bed bug, no mistake about it. When I checked out the maintance guy said that there was no reason to quarrentine the room and that there was alread

y someone staying in the room. He said he sees them all the time outside. I asked if anyone there has ever been trained on how to handle this and did they not know to contact a pest control company to correclty identify the bug. He said he has sprayed for ants so he is qualified. I could not believe thier lack of knowledge or the lack of process by such a large chain. I did write to the Marriott in hopes that they are more proactive to correcting and preventing the spread of bed bugs. I do have the 101 instruction and followed everything to the T when I got home.


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