Anonymous on 07/08/2013
Woke up at 1230 with insane itching. I have experienced bedbug bites in the past, so I knew exactly what it was. Turned on the lights, threw back the covers and found at least 6 bugs crawling around. ROOM 221
Anonymous on 09/27/2012
Late July 2012, 4 people stayed in 2 rooms at this location, 114 and 214 for 4 days while attending a music festival nearby.
After 2 days the couple in 214 started seeing small bites on their bodies which developed into welts over the next 2-3 days. It was initially thought to be from insects at the outdoor festival but all 4 were everywhere together except at the hotel.
All 4 people went their separate ways after that and the two who were in 214 got a full-blown case of bed bug welts over
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their bodies. Those on 114 were fine/clean.
After seeing a medical physician and confirming they had bed bugs we contacted the hotel. The manager denied that there was a problem. Then we contacted red roof corporate and we spent the next 2 months saying the appropriate people were away or they would get back to us. Nothing has happened. We have given them all the opportunities to fix this but they simply ignore us.
All we wanted was the refund for the one room with the problem and replacement cost for 2 suitcases.
Our only option is to now try to warn people that room 214 at least has had bed bugs.