Anonymous on 10/28/2013
We found a bed bug on a pillow the morning we were to checkout. Still waiting to be comped for our two day stay but apparently Expedia is the problem.
Anonymous on 09/10/2013
I found a bed bug crawling on my pillow while I was working on my bed. I called management who moved me promptly and called for pest control ASAP the next morning. I was comped breakfast for the week of my stay and assured they would contact me as soon as extermination and housekeeping cleared the room.
Anonymous on 06/29/2013
I found bed bugs crawling on the bed and up the wall 6/28/13.
Management was very responsive. By the way she was freaked out I believed this was new to her. They gave us a different room on a different floor and gave us a free night and breakfast.